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These terms set out the rules that apply when you open an account with laju88, fund your wallet through DuitNow or Boost, and access any part of the platform. Read through each section so you know exactly where you stand before you place a single transaction.
By creating an account on laju88 and proceeding to fund it — whether through DuitNow, Boost, or any other accepted local payment method — you are confirming that you have read, understood, and accepted the conditions set out on this page. These terms apply from the moment your registration is submitted, not from your first deposit. We may update these terms when our services change, when local regulatory guidance shifts, or when we add new account features. The version shown on this page at the time you access it is the current one. Continued use of your account after an update is published means you accept the revised terms. Certain features — including wallet top-up via DuitNow, account verification steps, and access to specific game categories — depend on your eligibility under local law. Where local law limits access, those features will not be presented to you during the account flow. We do not make representations about eligibility beyond what the account screen displays. If any clause here conflicts with a specific promotion rule published separately in your account dashboard, the specific rule applies to that promotion only; all other terms remain in full effect. Questions about any clause can be directed to our support team through the contact paths listed further down this page.
These terms cover four distinct areas of your relationship with laju88. Knowing which area a question falls under helps you find the right answer faster — and reach the right support contact when you need one.
These terms govern how you create, verify, and maintain your laju88 account. Login credentials, account suspension, and closure procedures all fall under this scope. Steps shown on the account screen at the time of action are the authoritative instructions.
All funding actions — DuitNow transfers, Boost deposits, and any other accepted method — are subject to these terms. Your transaction history is recorded in the account dashboard and is the reference point for any wallet query you raise with support.
Game content from PG Soft, CQ9, Spadegaming, and Habanero is made available under licence to laju88. These terms cover your use of that content. They do not transfer any intellectual property rights in the games to you as an account holder.
Payment processors, network providers, and device operating systems are outside our direct control. These terms do not override the policies of those third parties. If a DuitNow or Boost service has its own conditions, those apply in parallel and independently.
These terms are not one-sided. You have practical options available at every stage of your account — from reviewing your transaction trail to correcting how your profile is set up. The account dashboard after login is where most of these actions begin. If a step requires support involvement, the fastest path is our live chat channel, which connects you to a Malaysia-based agent who can pull up your account record directly. Do not share your password or wallet PIN with support at any stage — we will never ask for them. The options below reflect what you can do yourself, and when to involve us.
Your full deposit and withdrawal history is accessible in the account dashboard. Each entry shows the method used — DuitNow, Boost, or other — along with date, amount, and status. Export or screenshot the record you need before raising a dispute.
Name, contact number, and linked wallet details can be updated through the account settings screen. Some changes require identity verification before they take effect. Follow the fields and verification instructions shown on that screen exactly.
If a clause on this page is unclear, contact our support team with the specific section title and your question. We will respond with the applicable rule as it stands at the time of your query, not a generic reply.
You may close your account at any time by contacting support. Any confirmed wallet balance at the time of closure is processed according to the withdrawal steps shown in your account, subject to verification requirements in place at that point.
If a clause in these terms raises a question or you need clarification before taking an account action, these are the contact paths we keep open. Have your account ID and the relevant transaction reference ready — it cuts the time to a clear answer.
The chat icon in your account brings you to a Malaysia support agent who can access your account record and clarify any term on this page in context.
For written confirmation of a policy position or to raise a formal query about your account terms, send an email through the address shown on the contact page after login.
The current state of any active account condition — wallet status, verification stage, or access flag — is shown in your account dashboard after login, without needing to contact support.
Knowing how your account data is handled is part of understanding these terms fully. The four areas below cover the practical aspects of data use, cookie behaviour, account security, and how to request changes — each grounded in what the platform actually does, not abstract policy language.
Transaction records, login history, and account verification documents are retained for the period required under applicable law and our internal policy. The retention period is not indefinite. You may request the scope of data held on your account by contacting support in writing.
Cookies on laju88 track session state, keep your account logged in across pages, and support fraud-detection routines. They do not track you across unrelated third-party sites. Cookie preferences can be adjusted through your browser settings at any time.
You are responsible for keeping your login credentials confidential. If you suspect your account has been accessed without your knowledge, contact live chat immediately and follow the account-lock steps shown on the login screen. We will never ask for your password by email or chat.
If you believe your account data is inaccurate or want to understand what information we hold, contact support through the email channel with your account ID. We aim to acknowledge data-related requests promptly and respond with what the account record shows.
These are the questions we receive most often about how the terms on this page work in practice. If your question is not here, live chat is the fastest route to a direct answer.
No. You accept the terms once at registration. If we update the terms, a prompt appears at your next login asking you to review and confirm. Until you confirm, certain account actions — including deposits via DuitNow or Boost — may be paused pending your acceptance.
A suspension does not automatically forfeit your wallet balance. The available balance is held in your account record. Reinstatement or withdrawal steps are communicated to you through the email linked to your account. Contact support to confirm the status of your specific case.
No. These terms are between laju88 and the individual who registered the account. Account sharing is not permitted. Each person must register their own account. Accounts found to be shared may be reviewed and action taken in line with the relevant clause in the policy.
The version on this page — laju88/terms-conditions/ — is always the current one. We do not maintain archived versions publicly. If you need a dated copy for your own records, take a screenshot when you first review them and again after any update notification.
Open your transaction history in the account dashboard and note the reference number and timestamp of the entry in question. Contact live chat with those details. Our support team can cross-reference the payment record against what the wallet provider logged and advise on next steps.
Yes. Certain account features and game access categories are available only where local law permits. These terms apply to the parts of the platform you can access in your eligible region. Features not shown on your account screen are outside your current access scope under local law.