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When you use laju88 — whether you are funding your account via DuitNow, checking your transaction history, or browsing the lobby — your personal data moves with you. This policy sets out exactly what we collect, why we hold it, and what you can ask us to do with it.
laju88 collects personal data at the point of account registration — your name, contact details and login credentials. When you make a deposit using DuitNow or Boost, the payment gateway processes your transaction and returns only a confirmation reference to us; we do not store your full banking credentials on our servers. We hold your transaction records so that your account history remains accurate and reviewable at any time from the transaction log in your account dashboard. We also collect session data — pages visited, device type and interaction timestamps — to keep the account experience stable across mobile and desktop. This data is not sold to third parties. Where we share data with service partners, we limit the transfer to what is operationally necessary, such as identity verification or fraud screening. Availability of specific features and the legal basis for data processing depends on local law and the eligible regions from which the service is accessed. If you have questions about how this applies to your account specifically, the contact paths in the Support section of this page are the right starting point.
When you deposit via DuitNow, the transfer reference and amount are recorded against your account wallet. We do not retain your bank account number beyond what the payment gateway passes to us as a confirmation token.
Boost e-wallet deposits follow the same reference-only model. The Boost platform confirms the transfer; we record the result in your transaction log. Your Boost wallet credentials remain on the Boost platform, not with us.
Each login timestamp and device fingerprint is stored to help detect unauthorised access. You can view recent session activity from the security section of your account dashboard after logging in.
Not everything you encounter when using laju88 falls under this policy. Understanding the boundary helps you know where to direct questions about your data and where to look elsewhere for answers.
Any data generated when you register, log in, update your profile or verify your identity is fully within scope. This includes your registered mobile number and any support conversations you initiate through our channels.
Deposit and withdrawal records linked to your account wallet — including DuitNow and Boost references — are covered. We retain these to let you review your own history and to meet financial record obligations where applicable under local law.
Session and analytics data collected while you browse game lobbies or read content pages is in scope. This data is aggregated for platform performance purposes and is not used to profile you for third-party advertising without your consent.
If you click through to an external payment platform — such as DuitNow's bank portal or the Boost app — their own privacy terms apply from that point. Our policy does not govern what those third parties do with your data once you are on their platform.
You have concrete options available to you regarding the personal data we hold. Reviewing your transaction log is the most immediate step — it is accessible directly from your account dashboard after login and shows every deposit and withdrawal reference we have on file, including DuitNow and Boost entries. If any detail looks incorrect, you can correct basic profile fields (name, contact number, email) from the account settings page. For corrections that go beyond self-service fields — such as a mismatched identity record — submit a request through our live chat or email support and we will check the record against your original submission. You can also ask us what data we hold on your account, request that we delete inactive data where permitted by applicable law, or ask for a summary of your session history. Each of these requests is handled through the support channels listed below. We aim to acknowledge data requests within a reasonable period; actual response time depends on the nature of the request and any legal obligations that require us to retain specific records.
Your full transaction history — every deposit and withdrawal, including DuitNow and Boost references — is visible in the transaction log inside your account dashboard. No support request needed to view it.
Update your contact number or email directly from account settings. For identity-level corrections, contact support with the relevant documentation and we will verify and amend the record accordingly.
If you want to know what specific data we hold, or want to request removal of data we are no longer required to keep, send your request via live chat or email. We will confirm what we can action under the applicable legal framework.
If any part of this policy is unclear in the context of your account — for example, how a particular Boost transaction is recorded — our support team is the right point of contact. Details are in the Support section below.
For any question about how your data is handled — including transaction records, account data corrections or removal requests — these are the channels to use. Identify your query as a privacy or data matter so it reaches the right team.
Start a conversation from the live chat icon on any page. State that your query is about data or privacy at the opening of the chat so the agent can route it correctly from the start.
Send a detailed description of your request to our support email address shown in the Help section after you log in. Include your registered account username so we can locate the correct record promptly.
Many data questions can be answered without contacting support at all. Your transaction log, session records and profile data are all viewable from the account dashboard — check there first before raising a request.
Our approach to data handling is built around keeping your account records accurate and your session secure. We use HTTPS across all pages and account flows, and session tokens are invalidated on logout to reduce the risk of session replay. Payment references from DuitNow and Boost are stored in encrypted form; only the confirmation token visible in your transaction log is accessible at the account level.
We use cookies to maintain your logged-in state and to record which pages you visit within a session. You can manage cookie preferences from your browser settings, though disabling functional cookies may affect how account pages load and your login state is maintained.
Account and transaction records are retained for as long as your account is active and for a period after closure as required by applicable financial record obligations. Once the retention period ends and no legal hold applies, data is deleted or anonymised from our systems.
Login attempts are monitored and flagged if access patterns look unusual. If we detect a potential issue with your account, we may temporarily restrict access and contact you via your registered email before restoring it.
When this policy changes in a material way, we will update the version date shown at the bottom of this page and, where the change affects your account data directly, we will notify you via your registered contact details before the change takes effect.
These are the questions we get asked most often about how laju88 handles personal data, transaction records and account privacy. If your question is not covered here, live chat and email support are both available.
No. When you deposit via DuitNow, the transaction is processed by the payment gateway, which returns a confirmation reference to us. We store that reference in your transaction log, not your bank login details or account number. Your banking credentials remain on the DuitNow platform only.
Start with your account dashboard — your profile details, transaction history and recent session records are all visible there after login. If you need a more comprehensive summary of everything we hold, submit a formal data access request via email support with your registered username included.
Yes, you can request deletion of data we are no longer required to retain. Some records — particularly financial transaction logs — must be kept for a period under applicable law, so not all data can be removed immediately on request. We will explain what can be deleted and what must be retained when you raise a request.
Basic fields like your contact number and email can be updated directly from account settings after login. For identity-level corrections — for example, a name discrepancy on a verified record — contact support via live chat or email and include supporting documentation so we can update it accurately.
We do not sell your personal data. Where we work with service partners — such as identity verification or fraud screening providers — we share only what is operationally necessary for that function. We do not pass your data to third parties for their own marketing purposes.
After account closure, we retain your transaction records and identity information for the period required by applicable financial record obligations. Once that retention period ends and no legal hold applies, the data is deleted or anonymised. You can ask for a confirmation of this timeline via email support.